Mastering the Art of Saying No To Your Boss

How to Set Boundaries and Still Shine

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Welcome to the Tuesday Trailblazer, my weekly newsletter where I give actionable leadership and personal advice from my experience as a people leader.

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Today’s Email:

Ever feel like you’re drowning under a mountain of requests, meetings, and “urgent” tasks that never end? As leaders, we often feel pressured to say “yes” to everything—whether it’s to prove our worth, be seen as a team player, or just avoid conflict.

But here’s the harsh truth: saying “yes” to everything often leads to exhaustion, low-quality work, resentment toward our roles and eventually…burnout.

Trust me, I’ve been there, and it’s not pretty.

The good news? Learning to say “no” isn’t just a skill—it’s a game-changing strategy for effective leadership. Setting boundaries helps you protect your time, your energy, and your mental health, allowing you to show up as the best version of yourself for your team and your goals.

Let’s dig into how to say “no” confidently and protect what matters most.

What we’ll cover off:

  • Why setting boundaries at work is a game-changer for your output and mental wellbeing.

  • 11 effective ways to say "no" without hurting your professional relationships.

  • How to implement each strategy to lead with confidence and clarity.

  • The importance of prioritising your energy to be the best leader you can be.

  • A study published in the Journal of Occupational Health Psychology found that employees who set clear work-life boundaries experienced lower levels of stress and burnout

  • According to the APA’s 2023 Work in America Survey, 95% of respondents said it is very (61%) or somewhat (34%) important to them to work for an organisation that respects the boundaries between work and nonwork time.

Let’s be honest: saying “no” to your boss can feel nerve-wracking. You might worry that it’ll make you seem uncommitted or incapable. But here’s the reality: saying “yes” to everything doesn’t make you a better leader—it just makes you a stressed-out, ineffective one.

Leaders who set boundaries have more focus, produce higher quality work, and maintain a healthier control of their time both inside and outside the workplace.

Boundaries are not barriers; they are a way to ensure you can lead with purpose and energy.

The most common struggles for leaders when it comes to saying “no”.

Overcommitting: Many leaders believe that taking on every task proves their dedication. But in reality, it spreads you too thin and diminishes the quality of your work.

Fear of Repercussions: The fear of disappointing others often keeps leaders from voicing their true capacity. This fear leads to burnout and frustration over time.

Lack of Clarity: Not knowing how to articulate your boundaries clearly and respectfully can lead to miscommunication and missed expectations.

Avoiding Conversations: Some leaders dodge the hard conversations, hoping things will work themselves out. Spoiler: they usually don’t.

Let’s change that with 11 smart strategies for saying “no” the right way.

11 Smart Ways to Say "No" to Your Boss

Inspired by Mike Leber 

  1. Highlight Your Workload

    What: Make your current commitments clear.

    Why: Transparency shows that you’re committed but stretched.

    How: “I'm at capacity, but I can focus on what's most urgent.”


  2. Address Unrelated Tasks

    What: Politely decline tasks outside your role.

    Why: Keeps your contributions aligned with your strengths.

    How: “This isn't in my role—let's discuss how I can add value.”


  3. Ask for Support

    What: Request additional resources to do the job well.

    Why: Ensures the task is completed efficiently.

    How: “Could we bring in more help to get this done right?”


  4. Communicate Your Limits

    What: Be honest about your bandwidth.

    Why: Prevents taking on work that will suffer from a lack of focus.

    How: “If I take this on now, it won't get the attention it needs.”


  5. Brainstorm Alternative Solutions

    What: Offer different ways to approach the task.

    Why: Shows initiative and problem-solving.

    How: “How about we try [solution] to make progress?”


  6. Re-prioritise with Guidance

    What: Ask which task should come first.

    Why: Makes sure your focus aligns with organisational goals.

    How: “Which project should be my top priority right now?”


  7. Push Back on Frequent Overtime

    What: Address regular overtime before it becomes unsustainable.

    Why: Protects your energy and your time outside of work.

    How: “I'm happy to help, but frequent overtime is affecting my wellbeing.”


  8. Set Boundaries on After-Hours Work

    What: Draw the line for personal time.

    Why: Reinforces that rest is crucial for peak performance.

    How: “I'll tackle this first thing tomorrow—I have plans tonight.”


  9. Request Task Prioritization

    What: Get your boss involved in prioritising tasks.

    Why: Ensures you’re working on the most important projects.

    How: “What can we shift around to focus on this new task?”


  10. Be Upfront About Your Capacity

    What: Set expectations by being honest.

    Why: Avoids overpromising and under delivering.

    How: “I don’t have the resources, but I can be available once I finish my current work.”


  11. Protect Quality Over Quantity

    What: Explain the impact of too many tasks on your work quality.

    Why: Shows that you care about doing great work, not just completing tasks.

    How: “I want to ensure high quality—and adding more could compromise that.”

How to Have an Impact: 4-Day "No-Without-Burn" Challenge

Day 1: Assess Your Current Workload
How: Write down your major commitments and identify where you’re stretched too thin.


Day 2: Practice Setting Boundaries
How: Use one of the phrases above in a real conversation with your boss or colleague.


Day 3: Reflect on the Outcome
How: Journal about how it felt to set that boundary and the response you received.


Day 4: Adjust Your Strategy
How: Refine your approach based on feedback and prepare for your next opportunity to say “no.”

Remember, saying "no" isn’t about disappointing your boss.

It’s about safeguarding your wellbeing and ensuring that the work you do is meaningful and impactful. By setting clear, respectful boundaries, you empower yourself to lead with purpose and effectiveness.

What’s your go-to way of saying “no” without burning bridges? 
I’d love to hear your strategies!

Until next Tuesday,
keep leading with impact— not busy.

Howard

Howard Blackburn
The “Unglorify Busy” Guy
Connect with me on Linkedin

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I have built and led teams across 3 successful businesses and have over 15 years of people and business leadership experience.

Over the past 4 years, I have grown my business working with “busy” leaders across multiple industries (retail, hospitality, construction, mining, education) and helped them simplify their leadership.

Igniting their impact in leadership and at home.

Let me share my insights and help you:

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  • Prioritise your wellbeing

  • Achieve work/life harmony

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